There are a number of reasons why either a Traffic or Vehicle Examiner (sometimes both) from VOSA carry out an investigation. It can be the result of an accumulated poor compliance history, relevant convictions, maintenance or tachograph issues detected at roadside checks or a “whistle blower” report from a member of the public, an employee or ex-employee.
VOSA have the power to arrive unannounced and carry out vehicle examinations, scrutinise maintenance and driver daily defect reports and request the production of drivers’ hours records, time sheets, fuel receipts and clocking in/out records. If compliance issues are detected then it is likely that the licence holder and Transport Manager will be called to a Public Inquiry.
If notice of an investigation is given before or once such an investigation has started licence holders should review their compliance systems to ensure they meet industry best practice standards.
We have the experience to know what VOSA and the Traffic Commissioners expect and can carry out a thorough review, advise on and implementing appropriate systems where necessary.