Chester 01244 405555

Grosvenor Court
Foregate Street Chester
Cheshire CH1 1HG
DX: 19990 Chester

Shrewsbury 01743 443 043

Lakeside House
Oxon Business Park
Shrewsbury SY3 5HJ
DX: 148563 Shrewsbury 14

Manchester 0844 800 8346

Pall Mall Court
61-67 King Street
Manchester M2 4PD

Send us a message
Our Offices

Partner’s warning over poorly worded communication

24th January, 2014

The recent news that a Shropshire Council has landed itself in hot water after warning staff via email to curb what the council deemed “unnecessary spending”, has highlighted the need for employers to have and to use a communications policy for major issues such as this.

An email from council Chief Executive Clive Wright warned staff that they faced disciplinary action if instructions to curb spending in light of a budget freeze were not followed.

A direct appeal, whilst effective in contacting all staff in a timely manner, appears to have undermined the Chief Executive, at least in the short term, with his workforce.

The council appears to have lost the goodwill of its staff, given the pressures on spending and jobs, and inevitably this means people can react badly when they believe they are being treated unfairly.

The taxpayers of Shropshire may now rightly be concerned about the effects of getting this simple and important message wrong.

Mr Wright went on to clarify his comment and apologised to staff, but the legacy of the threat may only emerge in employment disputes over the coming months. The email was leaked on websites and to the media by staff.

Will it lead to wasted management time dealing with grievances and employment law issues? If staff are disciplined will they challenge that decision in an Employment Tribunal?

For further information and advice on managing your staff effectively and on these of technology in the workplace, please contact Paul Bennett on 01743 453685, or send an email to [email protected]. Paul is a Partner in our Employment and Professional Practices Teams and advises on social media and employment law issues. Paul is a Chartered Manager in addition to being a solicitor.

You might also be interested in...

Solicitors’ Professional Indemnity Insurance: Run-off and alternative regulators

18th July, 2018

Special Focus: Solicitors’ Professional Indemnity Insurance Run-off – it dominates the thoughts of sole practitioners and partners in smaller law firms in my experience and restricts the ambitions of firms. The SRA could help law firms by relaxing their rules on run-off cover on their Solicitors’ Professional Indemnity Insurance to help firms merge or close more easily. This would protect... Read More »

Senior employment lawyer joins Theatr Clwyd board

17th July, 2018

Helen Watson, Head of Employment Law at Aaron & Partners LLP, has taken up an invitation to become a Trustee of both the Trust Board and the Main Board Theatr Clwyd has bolstered its senior leadership team with the appointment of an experienced employment law solicitor to support its vision of being at the forefront of theatre making... Read More »

Why there is more to CSR than just boosting a company’s ego

6th July, 2018

When a business invests in its community it deserves praise – but it must go beyond that, writes Helen Watson, a trustee at Claire House and partner at Aaron and Partners Solicitors. Corporate social responsibility (CSR) is the link between a company and the community in which it operates. As a trustee on charity boards including Claire House... Read More »

Contact Us