chester

Chester 01244 405 555

Grosvenor Court
Foregate Street Chester
Cheshire CH1 1HG
DX: 19990 Chester

shrewsbury

Shrewsbury 01743 443043

Lakeside House
Oxon Business Park
Shrewsbury SY3 5HJ
DX: 148563 Shrewsbury 14

Greater Manchester 0333 241 6886

Kennedy House,
31 Stamford St,
Altrincham WA14 1ES

27th April, 2015

Credit and Banking Charges


Banking Charges

Be aware that banks are not allowed to charge more than £10.00 for providing copies of documents which come from one source i.e. bank statements relating to one account, credit card statements on one card etc.. This is pursuant to the Data Protection Act 1984.

Any request written to a bank or building society should be in the following terms:-

“We hereby request copies of all statements relating to bank account number………pursuant to Section 21 (1) (b) of the Data Protection Act 1984 which states that an individual is entitled to be supplied by any data user with a copy of the information constituting any such personal data held by that user. A data user is not obliged to supply such information except in response to a request in writing and on payment of such fee not exceeding the prescribed maximum as the user may require. This currently is £10.00 pursuant to the Data 1987/1507 Reg.2. This is so regardless of the number of pages.

“Accordingly we confirm the foregoing and enclose our cheque for £10.00.”

Credit card charges

When making any purchase over £100 for any type of goods or services, but particularly those in high risk industries, for example buying kitchen units, booking holidays or buying a new car etc., always use a credit card.

Under the Consumer Credit Act 1974, if the goods or services never materialise, for example the holiday company with whom you have booked goes bust before you have started your holiday, the credit card company is obliged to refund you the full payment you have made. It should be noted, however, that this protection only applies to purchases where the contract of value is up to £30,000, not for purchases above that value.

The same applies if goods you have purchased can be shown to be defective or faulty, such that you are entitled to reject them under the Sale of Goods legislation.

Please note that it does not apply to transactions under £100, nor does it apply to transactions where you use a debit card rather than a credit card.

If you pay for something partly by cash and partly by credit card, then as long as the credit card part of the transaction is more than £100, then the credit card company is liable to refund the cost of the entire transaction if, for example, the consumer never receives the goods for whatever reason.

For more information please contact Trefor Jones on 01244 405525 or email [email protected]



Contact Us

You might also be interested in...

A Sponsor Licence and Skilled Workers: Employing overseas nationals

22nd November, 2022

With a growing labour shortage in the UK, it is becoming more prevalent for UK businesses to begin... Read More »

Health and Care Worker

Routes to the UK: The Health and Care Worker Visa

22nd November, 2022

It is well reported that the UK has been experiencing labour shortages in the health sector for a... Read More »

The World Cup 2022: HR and employment law issues employers may face

18th November, 2022

With the 2022 FIFA World Cup just around the corner, and a month of football ahead, our employment... Read More »

Contact Us