chester

Chester 01244 405 555

Grosvenor Court
Foregate Street Chester
Cheshire CH1 1HG
DX: 19990 Chester

shrewsbury

Shrewsbury 01743 443043

Lakeside House
Oxon Business Park
Shrewsbury SY3 5HJ
DX: 148563 Shrewsbury 14

Slide e

Airport City, Manchester 0161 537 3324

Offices 204 and 205
Manchester Business Park
3000 Aviator Way
Manchester M22 5TG

Consumer Protection Guidance For Lettings Professionals

16th July, 2014

The Competition and Markets Authority (“CMA”) has published guidance for lettings agents and residential landlords to help them comply with consumer law in connection with the private rental sector.

The key points to some are:-

• Ensure landlords and tenants know what your charges are;
• Use clear and accurate advertising;
• Give tenants clear information before they move in;
• Deal fairly with people and do not seek to rely on unfair contract terms;
• Carry out repairs and other services promptly using reasonable care and skill;
• Explain clearly to tenants how to end a tenancy.

This code complements the industry codes of conduct that exist.
The guidance can be read in full here  with a useful summary here.

You might also be interested in...

Chester chosen to host prestigious international conference

9th May, 2022

Chester-based law firm Aaron & Partners will host delegates from all over the world in its home city... Read More »

Handholdingkeystohouse CovidandRentArrears–WhatdoesitmeanforCommercialLandlordsandTenants

Commercial Landlords v Commercial Tenants

4th May, 2022

In light of the ongoing challenges for commercial landlords where their tenants are failing to pay, this article... Read More »

two people removing wedding rings

End of the ‘blame game’ in sight

8th April, 2022

There are significant changes that have been made to divorce law and procedure in England and Wales with... Read More »

Contact Us